Job title
Banking Services Officer - Qena
Job description
Responsible for providing and completing all the various banking tasks from withdrawing depositing, exchanging currencies and transferring.
Carrying out a review of its treasury and checking cash balances from different currencies, and maintaining the level of quality of service provided to customers.
Finance Specialist
Responsible for micro-enterprise products in terms of retaining existing customers, attracting new customers, achieving targets, following up on installment payments and ensuring portfolio quality
Job conditions
Graduates of a university, Sadat Academy, Naval Academy, and Canadian Higher Institute
Bachelor of Commerce majoring in Accounting, Business Administration, Economics, Statistics, Banks, Foreign Trade, International Relations, International Trade, Marketing, Trade and Mission Management, Finance and Investment, Insurance, Actuarial Science, Political Science, Human Resources, Markets and Financial Institutions Marketing, Management
The age of the applicant at the time of the announcement is not more than 30 years
The applicant should be from batches 2016 to 2020 At least a good overall ratingProficiency in the office software package "MS Office"
Proficiency in effective communication skills
The applicant for the job is required to be a permanent resident of Qena Governorate, based on the national ID card
The applicant has not previously taken exams at Banque Misr
responsibilities
Commitment and ensuring that all transactions are in compliance with the policies and procedures of Banque Misr and the Central Bank, as well as the instructions of KYC (Know Your Customer) approved by the bank and what is being developed from them.
Implementation of transactions and services that include all the various banking tasks from withdrawing, depositing, exchanging currencies and transferring.
Carrying out its own treasury inventory and daily closing operations and handling any deficit or surplus in accordance with the bank's instructions.
Making sales recommendations.
Customer service officer:
Providing all banking services to customers with a high level of quality and efficiency in accordance with the standards of service and quality of performance (SLA) approved by the bank.
The banking expert is prepared for clients, which requires knowledge and full awareness of all the bank's banking products and services in the different business units
Strengthening relationships with customers to identify their needs and create sales opportunities that meet these needs
Work to achieve the targeted plan for the branch
Finance specialist
Attracting new clients and achieving the target of the micro-enterprise portfolio
A good inquiry about clients before visiting them for the purpose of knowing the reputation and fame of the client
Evaluating the client in terms of the value of the loan he is entitled to (capable of repaying it, taking into account the nature of his work) in order for the client not to enter the stage of default and not to pay his due from late installments.
Visiting late customers to urge them to pay the overdue installments, and in the event of non-payment, a report is prepared for the reasons for the delay and submitted to the direct manager
Make a new query for the renewed loan and for the purpose of updating the client's status by modifying or deleting any old data, adding any new data and reviewing the guarantor's data
Follow-up clients on a monthly basis to ensure that they have paid the installments due to them to avoid them entering the stage of default.
:Sales Officer
Determining the behavior, goals and requirements of customers within the environment and the surrounding market
Classify customers to identify and target appropriate sales opportunities and nominations
Divide and analyze products according to customer needs while defining the appropriate sales methods for each
Responsible for completing the sales process by fulfilling the minimum required documents and directing the customer to a specific branch within the regional area after coordination with this branch
Completion and completion of all documents and papers necessary to complete the banking service or sales process, and follow up with the executing branch to ensure the completion of the procedures
Building and consolidating good relationships with customers, expanding the customer base, and providing after-sales service to ensure customer satisfaction